Download Turbo Accessories Software
Turbo Accessories is software you may freely download and freely update online at any time. It contains the database and is the brain
that powers all of Turbo Accessories functions. There are no installation codes or fees of any kind required to operate this software. If you have a Wickets system
installed, just add the station hardware associated with each of the modules, download this software and you will be on your way. You may certainly download the
software and poke around in it to understand it better before making a purchase of the hardware for any of the stations.
Use these steps to download and install Turbo Accessories:
1.) Click the Download button above or the link to the right to download the file
TurbAccInstall.zip from our server. It contains all of the installation files. Save it to your Desktop... were we will use it.
2.) Open the zip file by double-clicking it to view its contents. Find and double-click file setup.exe to install Turbo Accessories
on your computer. Note: To perform this step, the account of the person currently logged on to your computer will likely have to be setup with "computer administrator
If you have a Window Vista operating system, check the special note below before continuing.
Once you have installed the software, start the application by clicking Start - All Programs - WTurbAcc and then click the icon for the application.
If you are running a 64-bit Windows 7 operating system and are having trouble updating your Turbo Accessories software, please download and run the
Create a shortcut icon on your desktop by right clicking the icon, selecting "Send To" and then selecting "Desktop (create
shortcut)". You may start Turbo Accessories by clicking the desktop shortcut.
Computer Setup Instructions
There are two special setup considerations you must take care of to ensure smooth operation 24 hours a day, 7 days a week as the remote installed
stations are dependant on the Turbo Accessories Computer for checking UserID databases and configuring messages to display. First, as you are likely already aware, Windows
normally comes setup to automatically shut down your computer after a period of time with no mouse or keyboard activity. So, we must prevent any kind of automatic sleep,
hibernation, or shutdown. Second, when your computer reboots after a power outage you likely won't be standing nearby to click the right icons to start Turbo Accessories running.
So, we must setup your computer to automatically start Turbo Accessories whenever it reboots.
(Note: the instructions below are specific for Windows XP. The organization of these controls varies somewhat for Windows 2000 and Windows Vista,
so just let these instructions serve as a functional guide.)
To prevent automatic shut down of your computer after a period of time with no mouse or keyboard activity, do the following steps:
1.) Right-click the desktop screen and choose Properties, then click the Screen Saver
tab, then click the Power button in the Monitor Power frame near the bottom.
2.) You may allow the monitor to turn off after a period of time with no consequence to operation your
Turbo Accessories stations. We recommend selecting "After 30 minutes" as the setting to turn off the monitor.
You may allow your hard disks to turn off after a period of time with no consequence to operation your Turbo Accessories stations other than
about a 5 second delay in response that may be experienced by a customer when reading his Wicket for the disks to turn on again. We
recommend selecting "After 1 Hour" as the setting to turn off hard disk.
Set both System Standby and System Hibernate to "Never".
This computer needs to stay awake!!!
On the Advanced tab screen we recommend selecting "Shut Down" for the action to take when the power button is
pressed. It is a good thing to get a fresh reboot of the system now and then and this is one way to make sure Windows cob webs are
cleared out at least once in a while. We recommend that you select "Hibernate" for what to do when the sleep button is pressed.
6.) On the Hibernate tab screen we recommend checking the box to
To enable automatic start of Turbo Accessories when your computer is rebooted after a full shutdown or after a power outage do the following steps:
1.) Earlier in step 4 of the Installation Instructions you created a desktop shortcut for Turbo Accessories. You will now need to place it
(or a copy of it) into the Start Menu\Programs\Startup folder for Turbo Accessories to automatically startup when your computer reboots after a power outage. To find
the Start Menu folder, do a right-click on the Windows Start button (lower left corner of the screen) and then select Explore. When Windows Explorer opens, it always opens
to the Start Menu folder. Beneath it, open the Programs folder, and then find and open the Startup folder.
2. Either drag-and-drop the shortcut icon from you desktop into the Startup folder, or copy it and paste it into the Startup folder.
Now when your computer reboots, Turbo Accessories should just automatically run... even if you are busy snoozing or just enjoying a good beer down at the fishing
hole... carry on soldier, its all good!
Turbo Accessories Setup Instructions
Once you have setup the computer and started Turbo Accessories, then click on the
Setup button on the main screen (shown on the computer pictures above) to open the screen
shown to the right below. This section will address only the general considerations of setting up Turbo Accessories. Detailed setup for each of the three
field installed modules (Jackpot, Redemption, and Night Access) will be
documented on their individual detail pages. Follow these steps:
1.) Modules: In the upper left frame, select the Turbo Accessories Modules that you wish to
enable. The Wickets Jackpot Module is the only one enabled in the screen shot. As you enable or disable these modules, you will find
serial ports are enabled accordingly, additional setup buttons along the bottom of the screen are enabled accordingly, and various buttons,
lists and frames are also changed in the main screen as well.
You may separately protect access to each screen with a password. All screens have some function that either
affects the operation of your system. If all employees are trustworthy, or nobody else has access, then you may decide not to use any passwords at all.
Just click the pop up Keypad button for the password you want to set. Set it to zero if you want no password at
all. If the Setup Screen is password protected, then the passwords will be replaced by ##### characters to prevent straying eyes from seeing them. However, you may click the
View Passwords button above and enter the Setup Screen password to show the real values of the passwords.
3.) Site Division: You may operate multiple field site installations using the same
SiteID and view all of the data back on a central office computer. To do this you must set a Site Division value for each field site installation to a
value greater than zero and different from one another. The Site Division value for the central office computer is always set to zero. If you change the Site Division value of a
field installation site at a later time, no data is lost because the Site Division value is only used in the process of naming the data files that are
exported (downloaded) to your
USB Flash Drive for the purpose of importing (uploading) it to your central office computer. However,
you must delete the files associated with the prior Site Division on the central office computer. The Division number is located in the file name following the
right-most dash in its name. All data export files contain the full history of the particular site. Data transfers may be made from the Registration screen...
registration information from the central office computer gets transferred to the site division computers and history data from the site division computers gets transferred to the
central office computer.
4.) Serial Ports: In the upper right portion of the screen, select the serial ports for the enabled modules by clicking
buttons. The text box associated with each will tell you which port is selected and what its status is, including
OK if it can communicate with a device,
if nothing is responding,
Conflict if the port is assigned elsewhere,
if the port does not exist on the computer, or
if it is turned off. This status is also shown on the main screen of Turbo Accessories so you can see instantly if the computer is talking
to all of the station devices. Many newer computers do not have a 9-pin serial port connector anymore and you must instead use a
USB (universal serial bus) adapter to convert a USB port to a serial port. Generally you must use an
installation disk with a USB adapter to have it be recognized by your computer. When it is recognized it will be assigned the next available
COM port number on your computer. Note that this will be tied to the physical USB connector it is plugged into... so if you plug it in a
different USB port your computer will assign it a different COM port number.
5.) Screen Access Timeout: Particularly if you have password protected
screens, you probably want to enable the automatic exit timeout for opened screens. The timeout is set to "Never" in the example
screen above. The timer is reset when any of the buttons or text boxes on a screen are clicked or otherwise used.
6.) AppID And SiteID: In the lower right frame you need to set the AppID
by clicking the down arrow in the drop-down list box and selecting the market application consistent with your Wickets Administrator settings
and then set the SiteID and Alt.SiteID information using the pop up
Keypad also consistent with your Wickets Administrator settings.
Note: If these settings are not correct, your Wickets will be rejected by the
Wicket Readers in each of the connected stations.
USB to Serial Port Adapter Warning Note
If you are considering using your own USB to Serial Port Adapter, please beware that some don't function as well
as might be expected. Some just do not transfer data in a sufficiently timely manner for IDX real-time software applications, and some of them will
not re-initialize themselves after the computer has gone through a Standby or Hibernate cycle. When the adapter does not get re-initialized after
Standby or Hibernate modes then Windows will report to our software that the selected serial port is not valid. You have three solutions: 1.)
if you have an adapter that malfunctions as described you can unplug and plug it back in to re-initialize it... that may eventually get tiresome, or 2.)
you can choose to always use a full shutdown and restart sequence by disabling Standby and Hibernate in the Control Panel - Appearance/Themes -
Display - Screen Saver - Power screen, or better yet 3.) make sure you get a Serial Port Adapter that functions well to begin with....
just buy the ones sold by IDX. The tables below list our experience with a variety of units... buyer beware!
USB to Serial Port Adapters That Work
||Single USB port converts to 4 serial ports.
||Single USB port to single serial port.
USB to Serial Port Adapters That DON'T Work
||F5U109 / N10117
||Port is invalid (does not re-initialize itself) after Standby or Hibernate.
||No LEDs - Some blue screen of death in XP - no Vista support.
||Some blue screens of death in Win2K and freezes in WinXP
Window Vista Special Note - Pesky Run-Time Error #75
Windows Vista has imposed new access control restrictions with its User Account Control (UAC) utility in order to protect your
computer from application software that may want to surreptitiously alter files on your computer. Turbo Accessories needs to save and update files during its use,
and thus must be given special permission to do so or you will surely encounter Run-Time Error #75. When this happens, Turbo Accessories will terminate. THE
GOOD NEWS IS that if you have already taken care of this for one other application, such as Wickets Administrator, you will not need to worry about it again for Turbo Accessories.
Click Here for detailed instructions on how to deal with the new Windows Vista UAC so that
Turbo Accessories can create and modify the files it needs for its operation. Windows XP and Windows 2000 do not have the problematic
UAC. In short, to install the program on your computer you will need to be logged in as an administrator. Then, to prevent the UAC
from causing problems you will need to either specifically change the properties of the program file C:\Program Files\Idx\WTurbAcc\WTurbAcc.exe
to have administrator privileges, or disable the UAC in Control Panel – User Accounts.