The below testimonials are publicly available on
the Web from the Carwash Forum.
X-Mark Tokens and Xeptors
Posted: 08/04/2003 07:57 PM
We changed over to $1 IDX X-10 tokens on October, 2002 and
have included American Changer credit card to tokens machines,
one at each of our two ss's. They've been doing a consistent
business of about 9% with a very slow increasing amount. The
units dispense receipts, although a customer must reach in
with his finger to find it. We've had zero problems with these
units. We dispense tokens out of our Rowe 1400's bill
changers. We don't dispense or accept quarters. ...And
incidentally our IDX acceptors have never accepted any coins
other than our X-10 tokens.
Posted: 01/26/2001 12:00 AM PST
Posted by: Shawn A
John, I too prefer IDX over the
other major brands... I have good service from them and unlike
some other acceptors, they are easy to set up...
Posted: 03/18/2003 07:04 PM
I must admit that I am
prejudice in this area & have (very) strong opinions on this
subject. Ditto on Mike's post above. The IDX tokens are
expensive relative to others. But, then when you consider the
long term results, I believe that they are worth it. 6+ years
now on the IDX coded tokens & never a counterfeit accepted by
the Xeptors. I have had "customers" say that the machine
didn't work & didn't accept their token. When asked, they
produce some BS token from elsewhere. "Sorry, those don't work
here. You will have to buy some from the token machine...". We
frequently find these tokens laying on the ground near the
meter boxes. But, never in the coin boxes. So in my opinion,
they are worth the effort. Just my tokens worth. BobS.
04/10/2003 05:36 PM PDT
Now that youíve got a LITTLE information on tokens you need to
start doing your HOMEWORK. Find out what tokens are being used
in your area, arcades, batting cages and other carwashes etc.
Iíve gotten tokens from as far away as 100 miles, yes they do
tend to travel. Select a token that is not being use in your
area, a inexpensive 85/15 .984 is not a good choice, they are
cheap but youíll end up with ton of other tokens. Talk to
Virgil Vance at VanBrook heíll bend over backwards to help you
get a more secure token. The first token we went with worked
great till the guy in the next town went with the same token
for .25, we had a 5 gallon bucket full of his tokens when we
switched to another bigger token. We used to discount our
tokens to our fleet accounts but stopped that when they didnít
seem to care one way or the other if they got a discount. Do
your homework and remember inexpensive is not always good.
Thatís my nice way of saying donít be cheapster.
Posted: 03/04/2001 12:00 AM PST
Miles; I have used the IDX
coded tokens for over 5 years & have been very satisfied. In
that time I have NEVER taken a foreign token or coin. Their
X-10 Xeptor reads the code on your token, in addition of the
metal content & size. The codes, size & alloy variables are
assigned by geographic location/zip code, etc. to ensure that
the codes do not overlap. These tokens are not that much more
expensive then the other mints "security" type tokens. They
are well worth the money. What ever you do, if you do not use
the IDX coded token, make sure you do your home work first to
ensure that: 1) Your token alloy & size are unique to your
area and 2) That your acceptors can read the minor differences
which may exist between tokens. Some acceptors are better than
others at reading different alloys (some have a hard time
distinguishing certain alloys, ie. nickel). If you ever speak
with someone that has had trouble with accepting someone
else's tokens, you will be shocked at how overwhelming this
problem can be. Email me if you need more information. Good
Luck with the selection.
Posted: 03/19/2003 05:58 AM
I've equipped all my bays and vacuums in two 6 bay SS's with
IDX X-10 acceptors, 24 in total. We bought 25,000 single metal
custom tokens from IDX which include their special X-Mark
(bi-metal tokens are also
available). IDX also makes tokens for casinos that may be next
door to each other. Their tokens are coded so that one casino
can't use the other's, likewise for SS's or other businesses.
We've been operating on tokens only for the past 5 months and
have had no real problems. We haven't had anyone else's tokens
or coins accepted. I'm about to purchase another 25,000 soon
because our inventory has dwindled down to 14,000. The
customers either have the balance in hand or they're lost. In
any event we've made a profit in selling them for $1 each or
11 for $10. Good Luck on your choice.
Posted: 01/26/2001 12:00 AM PST
I have changed all my
slugbusters to the MA800 and have found very few jams. If a
bend coin is used it is very simple to clear the jam. Have
found that the MA800 will not accept as many tokens that are
close to mine. Love the programming and the ease of
installation. IDX and in particular, Mike Oliver is very good
to work with. Thinking of using multiple tokens are different
values for industrial accounts. Beats the slugbusters hands
Posted: 08/17/2003 07:37 PM PDT
Last October we changed two EXISTING washes over to tokens
only, no quarters accepted. We value our tokens at $1. Two
tokens are required to start a 4 minute cycle. This was an
increase in price from $1.75. The vacuums are set for one $1
token, up from $.75, and we offer 6 minutes. I don't believe
that it would have made a difference if we had set that time
to five minutes.
Our business has increased overall an average of 30% to date.
I attribute this increase partly to the 14% increase in cost
and the balance to the fact that the customer must insert a
token, not a quarter, for extra time.
I have learned that if you have a good clean self service wash
customers will come.
I have also learned that they come to wash their cars. They
don't come with an obsession to spend quarters.
As soon as all our peers realize this they'll all get rid of
quarters and increase their business significantly. Quarters
should be obsolete in our business just as dimes were 25 years
ago. You'll hear all the yelling and screaming about what I
say from the same people who told me a year ago that I was
crazy when I asked for opinions on going to "no quarters". I
did take the advice of the two peers who did not accept
quarters but operated with golden dollars instead of tokens I
did worry about it at first but not after our increase
continued into the warm weather through today.
There's no confusion with our customers in terms of the costs.
There's no sorting and all the dough goes into the bill
We use IDX X-10 tokens with IDX acceptors. We have yet to find
a coin other than our tokens in our collection boxes.